This is one that would normally go on CS.com, but it will absolutely be me fratching..so this is safer here. I do also want to know if I was in the wrong here...
I am one of the most unassuming, polite, and laid back person around here. The highest person on the totem pole (it is a little known fact that most totems have the more important beings on the BOTTOM, not the top..so saying somebody is the low person on the totem pole is actually a compliment). But .. I digress..I am normally not a 'person in power'. I prefer it that way, and go out of my way to make sure that remains the case. Been a supervisor, and it will not happen again if I can help it. I might own my own business one day, but then I wouldn't be getting crud from BOTH sides..sorry more digressing.
However, in emergency situations..this changes. One, because I am trained to handle these situations, and two..because I keep a calm and cool head in these situations. So .. when people see me power walking, or when I am using 'The Voice', they generally know that the crap factor has risen to 10 (out of 10). It is time to listen when I speak.
If you are the Pope visiting our company for some unfathomable reason, when it is an emergency situation..you be quiet, listen, and do as asked. I'm not power tripping, this is not fun and games. What I tell you will probably save your life. I absolutely hate being in charge, I want it to end as quickly as possible .. so I can go back to being mild mannered Mytical.
What is more, this is not something Person In Charge (here) told me is my job..this is something that Person that is in Charge of the Person in Charge of the Person in Charge told me. It is one of the reasons I was hired. I can show anybody who wants the email describing it in no uncertain terms. Only my direct boss (who has more experience in handling crap then I do) can over ride me. I am perfectly fine with that, and happily do as told when he is here.
Enough background .. and ranting.
Tonight there was several tornado warnings in our area, we ourselves had just gotten the 'Severe Thunderstorm Warning' that had proceeded this EVERY TIME. So..it become an EAP (Emergency Action Protocol) moment. Not quite crap level 10, but according to 'Da Rule', I become 'in charge'. So..I start talking to the supervisors/leads etc..letting them know that it would be a good idea to move everybody to the cafe in case the Tornado Warning was issued and it become 'Crap level 10'. Absolutely nobody has a problem with it, they know for a fact that I would not do this unless it was important...
When the thunderstorm hit, and it did hit, I started moving everybody along. Facility lead had my back, was helping me, let me know I had their support, etc. They are the normal person in charge during third shift. They too know how to handle themselves when things go wrong.
I get to shift lead..they are doing a sift...
As I am walking up to them, they get the Catbuttface. "Mytical, we are doing sift..unless it is a tornado .. we are not going anywhere."
Now a SIFT is a big deal..it's hard to shut down. I sympathize. "I was told that it is shutting down as we speak (which is true..the shut down order was given). Everybody really needs to get to safety."
Shift answers. "I canceled the shut down, you don't have the authority to order it shut down. You are just a security guard."
That brings out the stone face. "You know I don't do anything unless it is important. If a tornado hits and you are in the core, there is absolutely no way of alerting you..and this is protocol. Shut it down, and shut it down NOW."
Shift gets in my face. "NO. The only way Sift gets shut down is if I hear it from facility lead or higher. It will cost the company too much money."
"It will cost them more if there is a tornado and anybody gets hurt. You want to hear it from Facility though? FINE." I get on the radio right in front of Shift. "Yeah .. FL (Facility Lead), please tell Shift that EAP has been initiated and they need to follow my instructions." I hand Shift the phone.
I can hear FL from where I am standing, and Shift has a worse catbuttface then before. "But the money it will cost the company!. No, no I understand! I will shut it down now!"
They get it shut down JUST in time for the power to go off for about 30 seconds (If sift is going and just shuts down like that..it is disastrous..they would have had to scrap EVERYTHING, not just loose a bit of time). However, Shift was not happy. Especially because the tornado never formed.
Shift - "Mytical, you were wrong in this. I am not taking the hit for this, I will make sure management knows who cost us that time! You are going to fry for this."
Me - "Go ahead. I followed protocol, saved the sift, and had FL's full backing. I don't LIKE being the one to be in charge. I absolutely hate it, but Shift..if I tell you something needs to be done, trust me..it needs done."
I expect to get it from all sides, without lube, and may not have a job..because the Tornado never appeared..I know FL is the type they will actually stick up for me and have my back..but it might cost them also. I am not sure I want that on my conscious. Second in Charge doesn't like me much anyhow..so I may have just committed job suicide.
Edit:
By the way .. the EAP? Cost them 1 hour of inactivity, and no loss of goods. The 30 seconds the power was out? Would have cost them 1 million (That is what THEY pay, not how much it would sell for) as the entire batch would have had to be tossed.
The one million also includes the hourly rate they pay everybody in the entire facility while a batch is being made (combined).
I am one of the most unassuming, polite, and laid back person around here. The highest person on the totem pole (it is a little known fact that most totems have the more important beings on the BOTTOM, not the top..so saying somebody is the low person on the totem pole is actually a compliment). But .. I digress..I am normally not a 'person in power'. I prefer it that way, and go out of my way to make sure that remains the case. Been a supervisor, and it will not happen again if I can help it. I might own my own business one day, but then I wouldn't be getting crud from BOTH sides..sorry more digressing.
However, in emergency situations..this changes. One, because I am trained to handle these situations, and two..because I keep a calm and cool head in these situations. So .. when people see me power walking, or when I am using 'The Voice', they generally know that the crap factor has risen to 10 (out of 10). It is time to listen when I speak.
If you are the Pope visiting our company for some unfathomable reason, when it is an emergency situation..you be quiet, listen, and do as asked. I'm not power tripping, this is not fun and games. What I tell you will probably save your life. I absolutely hate being in charge, I want it to end as quickly as possible .. so I can go back to being mild mannered Mytical.
What is more, this is not something Person In Charge (here) told me is my job..this is something that Person that is in Charge of the Person in Charge of the Person in Charge told me. It is one of the reasons I was hired. I can show anybody who wants the email describing it in no uncertain terms. Only my direct boss (who has more experience in handling crap then I do) can over ride me. I am perfectly fine with that, and happily do as told when he is here.
Enough background .. and ranting.
Tonight there was several tornado warnings in our area, we ourselves had just gotten the 'Severe Thunderstorm Warning' that had proceeded this EVERY TIME. So..it become an EAP (Emergency Action Protocol) moment. Not quite crap level 10, but according to 'Da Rule', I become 'in charge'. So..I start talking to the supervisors/leads etc..letting them know that it would be a good idea to move everybody to the cafe in case the Tornado Warning was issued and it become 'Crap level 10'. Absolutely nobody has a problem with it, they know for a fact that I would not do this unless it was important...
When the thunderstorm hit, and it did hit, I started moving everybody along. Facility lead had my back, was helping me, let me know I had their support, etc. They are the normal person in charge during third shift. They too know how to handle themselves when things go wrong.
I get to shift lead..they are doing a sift...
As I am walking up to them, they get the Catbuttface. "Mytical, we are doing sift..unless it is a tornado .. we are not going anywhere."
Now a SIFT is a big deal..it's hard to shut down. I sympathize. "I was told that it is shutting down as we speak (which is true..the shut down order was given). Everybody really needs to get to safety."
Shift answers. "I canceled the shut down, you don't have the authority to order it shut down. You are just a security guard."
That brings out the stone face. "You know I don't do anything unless it is important. If a tornado hits and you are in the core, there is absolutely no way of alerting you..and this is protocol. Shut it down, and shut it down NOW."
Shift gets in my face. "NO. The only way Sift gets shut down is if I hear it from facility lead or higher. It will cost the company too much money."
"It will cost them more if there is a tornado and anybody gets hurt. You want to hear it from Facility though? FINE." I get on the radio right in front of Shift. "Yeah .. FL (Facility Lead), please tell Shift that EAP has been initiated and they need to follow my instructions." I hand Shift the phone.
I can hear FL from where I am standing, and Shift has a worse catbuttface then before. "But the money it will cost the company!. No, no I understand! I will shut it down now!"
They get it shut down JUST in time for the power to go off for about 30 seconds (If sift is going and just shuts down like that..it is disastrous..they would have had to scrap EVERYTHING, not just loose a bit of time). However, Shift was not happy. Especially because the tornado never formed.
Shift - "Mytical, you were wrong in this. I am not taking the hit for this, I will make sure management knows who cost us that time! You are going to fry for this."
Me - "Go ahead. I followed protocol, saved the sift, and had FL's full backing. I don't LIKE being the one to be in charge. I absolutely hate it, but Shift..if I tell you something needs to be done, trust me..it needs done."
I expect to get it from all sides, without lube, and may not have a job..because the Tornado never appeared..I know FL is the type they will actually stick up for me and have my back..but it might cost them also. I am not sure I want that on my conscious. Second in Charge doesn't like me much anyhow..so I may have just committed job suicide.
Edit:
By the way .. the EAP? Cost them 1 hour of inactivity, and no loss of goods. The 30 seconds the power was out? Would have cost them 1 million (That is what THEY pay, not how much it would sell for) as the entire batch would have had to be tossed.
The one million also includes the hourly rate they pay everybody in the entire facility while a batch is being made (combined).
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