I was going to put this on CS but figured it would be better here
On CS there is a thread alledging the downfall of the US educational system. it is in the Anuals of Ancient CS.
http://www.customerssuck.com/board/s...ight=education
I am starting to wonder myself about the math skills they teach in schools these days. The following is a generalized description of situations I deal with personaly 3 or 4 times a week and hear about numerous times from other drivers.
Situation #1
Customer pays with a credit card. as required they sign the CC slip. if they wish to place a tip on the CC slip they may do so and they they can total the full amount (order total + tip) on a seperate line.
for example: the customer's order total is $33.48. they specifically write $2.00 on the tip line for a total of $35.48.
here is where I get upset/pissed off.
the customer specifically writes in the TOTAL LINE $35.00 (we are not allowed to point out customer "errors") so I get screwed out of 52 cents. that may NOT seem like a large amount to you, but over half of my meger income comes from tips. have this happen over a period of time and it starts to add up.
Now when I get cashed out the manager is REQUIRED to cash me out based on the total written on the TOTAL LINE not the "intended tip" + order total. this is because if the CC charge get disputed the amount on the total line is the one used to determine the validity of the charge.
How fracking hard is it to actually use a very small part of the brain and do simple addition correctly.; something a person should have learned back in 1st grade.
Situation #2
this situation may be an an hosest mistake but I feel it is an attempt to scam the driver out of money because it happens frequently enough.
customer pays with cash. the order total again is $33.48. the customer specifically asks for $8.00 back in change. a difference of $1.48. driver points out that the amount of change would be more than the order total. customer sputters and sparks at being caught out. said driver usually walks away with a joke tip. in this case 52 cents as the customer now wants $6 back.
HOW flippin hard is it to do simple math these days???? back in my childhood (some 40 odd years ago) you were taught to do things like this in your head (esp something that simple) as there were no electronic pocket calculators or other "aids" to "help" you.
I fear the education system now as I fully believe that the movie Idiocrocy is coming to past in the future.
On CS there is a thread alledging the downfall of the US educational system. it is in the Anuals of Ancient CS.
http://www.customerssuck.com/board/s...ight=education
I am starting to wonder myself about the math skills they teach in schools these days. The following is a generalized description of situations I deal with personaly 3 or 4 times a week and hear about numerous times from other drivers.
Situation #1
Customer pays with a credit card. as required they sign the CC slip. if they wish to place a tip on the CC slip they may do so and they they can total the full amount (order total + tip) on a seperate line.
for example: the customer's order total is $33.48. they specifically write $2.00 on the tip line for a total of $35.48.
here is where I get upset/pissed off.
the customer specifically writes in the TOTAL LINE $35.00 (we are not allowed to point out customer "errors") so I get screwed out of 52 cents. that may NOT seem like a large amount to you, but over half of my meger income comes from tips. have this happen over a period of time and it starts to add up.
Now when I get cashed out the manager is REQUIRED to cash me out based on the total written on the TOTAL LINE not the "intended tip" + order total. this is because if the CC charge get disputed the amount on the total line is the one used to determine the validity of the charge.
How fracking hard is it to actually use a very small part of the brain and do simple addition correctly.; something a person should have learned back in 1st grade.
Situation #2
this situation may be an an hosest mistake but I feel it is an attempt to scam the driver out of money because it happens frequently enough.
customer pays with cash. the order total again is $33.48. the customer specifically asks for $8.00 back in change. a difference of $1.48. driver points out that the amount of change would be more than the order total. customer sputters and sparks at being caught out. said driver usually walks away with a joke tip. in this case 52 cents as the customer now wants $6 back.
HOW flippin hard is it to do simple math these days???? back in my childhood (some 40 odd years ago) you were taught to do things like this in your head (esp something that simple) as there were no electronic pocket calculators or other "aids" to "help" you.
I fear the education system now as I fully believe that the movie Idiocrocy is coming to past in the future.
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