I get that and no, my son isn't allowed to shout or run wild in public either.
If someone's kid is howling for 15-20 minutes, then they should be sent outside until the child calms down.
I would give the parents at least 10-15 minutes to try to rectify the situation. It's not always easy to get an upset child to calm down (and it may not be that they are just being brats, maybe another kid smacked them or something) and even if they are trying to leave they may have other children to collect, etc. A little patience is all I ask.
If someone's kid is howling for 15-20 minutes, then they should be sent outside until the child calms down.
I would give the parents at least 10-15 minutes to try to rectify the situation. It's not always easy to get an upset child to calm down (and it may not be that they are just being brats, maybe another kid smacked them or something) and even if they are trying to leave they may have other children to collect, etc. A little patience is all I ask.
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