He's not wrong...

[Rageaholic]

he's just an asshole.

This big shot lawyer is overcharged 4 dollars at a Chinese restaurant. Turns out the website's prices didn't reflect the price at the restaurant (there are multiple locations with different prices). This is pretty sketchy, especially since it took multiple emails to finally get them to realize that he should be refunded the right amount.

But I can't get behind Mr. Big Shot either. In his email exchange with the owner, it doesn't take long before he's flaunting his legal knowledge around and blowing this way out of proportion. At one point, he demands 12 dollars back instead of the 4 he was short changed! And I can't put my finger on it, but the way he writes comes across as super arrogant and obsessive.

So yeah, the restaurant screwed up, but this guy needs to get a stick out of his ass (imo of course)

[Gravekeeper]

What an ass kraken.

Also for someone who is a professor he needs to learn to read. The law in question only stipulates that triple damages are available in court if the plaintiff ( while suing ) can prove the practice was intentionally deceptive and the defendant refused a refund. IE not an outdated menu on a website.

A website that I would bet, like every restaurant's website, has a little disclaimer at the bottom stating menu prices are subject to change and may not be accurate.

[Andara Bledin]

Nope. As Gk points out, he's not just an asshole, he's wrong, too.

There is a right way to go about getting an overcharge refunded, and that is not it.

First, he never stated he wanted a refund in the first email, just questioned the price difference. The email reply he got was precisely what he indicated he wanted.

Then he escalates directly to legal remedies not valid prior to a good faith request for a refund without ever actually asking for a refund. The next reply, while quoting the wrong amount, offered the proper remedy.

He then further escalated by bringing up legal action, at which point the other side said "Oh, since you've threatened legal action, you'll have to go through those channels, now, sorry."

If he wanted a refund, he should have started by asking for a refund. But he wanted to be a legal bully and push someone around. Over a $4 discrepancy. That the site is willing to refund.

[Hyena Dandy]

From what I've heard about him, this was never about getting an overcharge refunded He's not interested in overcharges and their refunding. He's some sort of self-proclaimed "Sheriff of the Internet" who fights against what he perceives as bad behavior.

[Salted Grump]

<Snip> He's some sort of self-proclaimed "Sheriff of the Internet" who fights against what he perceives as bad behavior.

Well, I guess he should be slapping himself across the mouth a few times, considering his own behaviour.

[Rageaholic]

From what I've heard about him, this was never about getting an overcharge refunded He's not interested in overcharges and their refunding. He's some sort of self-proclaimed "Sheriff of the Internet" who fights against what he perceives as bad behavior.

People like that are the worst. I remember there was one of those on youtube who'd post videos of himself being 'mistreated' by customer service workers. In every instance, he was the one who instigated it either by being an entitled ass or by overreacting to something minor and screaming "I HAVE MAH WRATS!!". I think he went by 'definethelaw'.

[TheHuckster]

People like that are the worst. I remember there was one of those on youtube who'd post videos of himself being 'mistreated' by customer service workers. In every instance, he was the one who instigated it either by being an entitled ass or by overreacting to something minor and screaming "I HAVE MAH WRATS!!". I think he went by 'definethelaw'.

A good portion of the CS stories are just that. An SC starts screaming as soon as a simple cash register displays the wrong price and then they wonder why the cashier is treating them more coldly than they would if they simply calmly rebuked the price.

[Hyena Dandy]

This isn't the first time he's done this, either, it would seem. He also refuses to disclose who pays him to do his research, and defends that with "WEll I' don't invest in companies I'm esearching" as if hat will fix a conflict of interest.