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I've just come back from holiday, and the only fly in the ointment was the flight. We went on an all inclusive holiday, so I'm well aware of the fact that I'm not going to get duck/lobster/champagne on the flight but a little bit of thought would be good.
The flight itself was an overnighter, however after the 'main' meal they insisted on serving only coffee and tea - no other drinks included, and as soon as the service was finished the lights went out; genius idea that, get people hopped up on coffee then try to get them to sleep.
The meal itself was fairly poor - I've never experienced such awful sausage and mash, the mash was gloopy and the sausage just tastless and horribly fatty. Why there was a serving of salad with it is anyones guess.
The 'breakfast' (it was a 9-10hr flight) was dire. Apparently what I was eating was a pane chocolat (sp?), but I've eaten lighter bread. In addition to this there was an issue with the cutlery - you get given one plastic spoon and one plastic knife. I've not got a problem with the manufactured material, but once you've eaten your breakfast yoghurt with the spoon what do you stir your breakfast coffee/tea with? The knife that you've had to have the pastry apart with?
On the first flight (a daytime flight, 11hrs) you get given a little pack with an eyemask, toothpaste, cleansing wipe etc in. What you don't get told is that you
a) won't need any of it on the first flight and
b) you won't get another on on the flight you do need it on in the way back home when you're trying to sleep.
The seats are also horifically bad, so much so that the airline admits this and sells a 'sleep pack' with neck rest etc.
Time for a snotty email I think...
The flight itself was an overnighter, however after the 'main' meal they insisted on serving only coffee and tea - no other drinks included, and as soon as the service was finished the lights went out; genius idea that, get people hopped up on coffee then try to get them to sleep.
The meal itself was fairly poor - I've never experienced such awful sausage and mash, the mash was gloopy and the sausage just tastless and horribly fatty. Why there was a serving of salad with it is anyones guess.
The 'breakfast' (it was a 9-10hr flight) was dire. Apparently what I was eating was a pane chocolat (sp?), but I've eaten lighter bread. In addition to this there was an issue with the cutlery - you get given one plastic spoon and one plastic knife. I've not got a problem with the manufactured material, but once you've eaten your breakfast yoghurt with the spoon what do you stir your breakfast coffee/tea with? The knife that you've had to have the pastry apart with?
On the first flight (a daytime flight, 11hrs) you get given a little pack with an eyemask, toothpaste, cleansing wipe etc in. What you don't get told is that you
a) won't need any of it on the first flight and
b) you won't get another on on the flight you do need it on in the way back home when you're trying to sleep.
The seats are also horifically bad, so much so that the airline admits this and sells a 'sleep pack' with neck rest etc.
Time for a snotty email I think...