another bank folly, not unlike this one by me (to get to the story go to the purple paragraph please)
not sure what to think. just feeling that when a bank/credit/debit card transaction goes wrong it seems both the "merchant" and bank love to back pedal and play blame game on each other or the people in charge of the processing.
so it seems I cannot be mad at my bank, or mad at the merchant or anyone but something needs to be fixed or i am screaming at both sides and closing my account and going back to hard cash.
husband bought some manga from barnes and noble online but because each book came from someone else it was the price of the book PLUS shipping for EACH INDIVIDUAL ONE. so basically for one example a 2.99 fairly good used manga and 4.99 shipping per book. real dumb when some had several books from the same place to ship.
I already expressed my concerns with couldn't he try amazon or elsewhere for shipping costs like that but in the end it worked out. well now after having initially charged us the full cost, we are now getting the individual costs for each person and the first main lumped charge has not been removed and we are now in the hole.
mad at hubs mad at the bank and mad at barnes and nobles as in the fine print from either side no one said this would happen.
and besides the double charge from last time this is NOT the first time our bank has messed up.
with some charges it disappears sometimes and comes back a day or so later or in one case a month later. and the only response we get EACH TIME having asked our bank services is that "it happens sometimes" i finally told the last person it shouldn't happen at all as its a great inconvenience and the no one knows anything game is getting really old really fast.
I seriously want to not have a bank anymore. there are other minor issues but having added them all together its enough for me. would rather have my daughters savings in a jar and let her decide to have her own account when she is old enough since i don't trust our bank anymore.
not sure what to think. just feeling that when a bank/credit/debit card transaction goes wrong it seems both the "merchant" and bank love to back pedal and play blame game on each other or the people in charge of the processing.
so it seems I cannot be mad at my bank, or mad at the merchant or anyone but something needs to be fixed or i am screaming at both sides and closing my account and going back to hard cash.
husband bought some manga from barnes and noble online but because each book came from someone else it was the price of the book PLUS shipping for EACH INDIVIDUAL ONE. so basically for one example a 2.99 fairly good used manga and 4.99 shipping per book. real dumb when some had several books from the same place to ship.
I already expressed my concerns with couldn't he try amazon or elsewhere for shipping costs like that but in the end it worked out. well now after having initially charged us the full cost, we are now getting the individual costs for each person and the first main lumped charge has not been removed and we are now in the hole.
mad at hubs mad at the bank and mad at barnes and nobles as in the fine print from either side no one said this would happen.
and besides the double charge from last time this is NOT the first time our bank has messed up.
with some charges it disappears sometimes and comes back a day or so later or in one case a month later. and the only response we get EACH TIME having asked our bank services is that "it happens sometimes" i finally told the last person it shouldn't happen at all as its a great inconvenience and the no one knows anything game is getting really old really fast.
I seriously want to not have a bank anymore. there are other minor issues but having added them all together its enough for me. would rather have my daughters savings in a jar and let her decide to have her own account when she is old enough since i don't trust our bank anymore.
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