So, senor boogie woogie, because someone (Jim's wife) was rude to you on the phone, you've had bosses who were strict about answering the phone, your parents forced you to use a dated phone greeting and because you hate land lines... Do those four reasons make it okay for you to be rude to others on the phone by refusing to provide your name when asked for it?
I have been in the call centre trenches and been in a retail position where we were forced to give phone calls top priority, and neither of those experiences have left me with any great love of speaking on the phone. I try to text whenever possible. Yet, even with that, if I have to speak on the phone, I do it as politely as I can. You know why? Because it's easier for me, it's easier for the other person, and there are no crossed wires or hard feelings. It makes my day go smoother and reduces tension. What are you truly getting out of refusing to give your name besides a tougher time speaking to the person who you were trying to contact in the first place?
I have been in the call centre trenches and been in a retail position where we were forced to give phone calls top priority, and neither of those experiences have left me with any great love of speaking on the phone. I try to text whenever possible. Yet, even with that, if I have to speak on the phone, I do it as politely as I can. You know why? Because it's easier for me, it's easier for the other person, and there are no crossed wires or hard feelings. It makes my day go smoother and reduces tension. What are you truly getting out of refusing to give your name besides a tougher time speaking to the person who you were trying to contact in the first place?
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