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Health insurance - Gah! (Rant)

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  • Health insurance - Gah! (Rant)

    Yes, it's a yet another Fratching thread about health care, but in this case with a very personal focus...at least for me.

    I grew up in Canada and have only been in the United States since early 2008. As such, I've spent the last four years adapting to the American health care system. When I first got here, I never knew anything about premiums, deductibles, co-pays and all that other wonderful stuff that goes along with having a health insurance plan (and please DON'T get me started on "pre-existing conditions". That's another rant for another thread).

    In the past couple of years or so, I have had plenty of opportunity to learn firsthand how frustrating the system can be.

    The way I see it if you have health insurance and the provider is supposed to cover something, it should be covered. Period. You shouldn't have to fight them tooth and nail to get the proper coverage or, in some cases, coverage at all.

    This is where the personal part of the story comes in.

    A few months ago, my wife went to the ER because she had a severe headache. A VERY severe headache. She doesn't get headaches like this often and given how much pain she was in, we were concerned it could possibly be more than just a migraine.

    So the doctor examines her and says he thinks it's probably a migraine but he wants to have a CT scan done to be certain nothing else is wrong. This is a wise precaution as a severe headache can be a symptom of several potentially fatal conditions, including a stroke.

    Fortunately, the scan showed nothing abnormal and my wife was given some pain meds and sent home and was feeling much better the next day.

    The kicker came when we got a notice from our insurance provider stating they were refusing to pay for the CT scan as they felt it wasn't "medically necessary".

    I have two problems with this:

    1. Why does an insurance company and NOT a doctor suddenly get to decide what is "Medically necessary"?

    2. Given my wife's symptoms, a CT scan was damned well "Medically necessary". I know this and I'm not even a doctor!

    We are in the process of appealing this.

    It gets better. My wife saw a neurologist a few weeks ago because she's been having intermittent pain in her back for months now. At first she thought it was a pinched nerve, but since the pain has continued and is very acute when it occurs, we began to suspect a spinal problem may be to blame (she's had back surgery once before).

    The neurologist agreed with us and ordered an MRI on her to get to the bottom of things. An MRI is an expensive procedure.

    Guess what happened next. Our wonderful insurance company denied the initial application for the MRI because (once again) they deemed it was not a "medically necessary" procedure.

    Again I must ask: Why does an insurance company get to decide this?

    And again: IT IS MEDICALLY NECESSARY. She's had back surgery before, she's having back pain again that is not going away with typical treatment methods so it's got to be more than a pinched nerve or sore muscle.

    We are in the process of appealing this decision as well as she really needs the MRI and we feel (as stated above) it is very much necessary.

    So I'm upset about this as is, but what really burns me is that my wife told me when I got my first health coverage in this country that "you WILL fight with your insurance company...a lot."

    That's right, it wasn't an IF, but a WHEN. A guarantee. What if I was telling you about some electronics store and I said to you: "And by the way. The manager is a huge douchebag. He'll always try to screw you over. ALWAYS."

    Would you shop there? HELL NO!

    But with health insurance we don't get a choice, we can't just switch companies if the one we have isn't working out. Not to mention I know full well that ALL health insurance companies pull these kinds of shenanigans.

    As someone who grew up in a country that had universal care, I never had to deal with this kind of bullshit. I went to the ER in Canada once in 2004 when I was uninsured. I was having chest pains. I got an EKG and an X-ray done (turned out to be a mild, non-cardiac issue). I would rate the care I got as good and the net cost to me for that visit was $0. I can only imagine how many thousands of dollars that would set me back had I been living here at the time.

    Now I know that of course we Canadians pay higher taxes in exchange for Universal health care, but they aren't back breaking and they are, in my opinion, well worth it. I bet in a lot of cases, even IF Americans were paying slightly more in taxes for a single payer system, they would be paying LESS than they are now for their health insurance (have you seen how ungodly high the deductibles are getting??)

    It's also worth repeating again that the United States spends MORE MONEY per capita for health care than any other country in the world, including all those nations that have Univeral care.

    I simply can't believe that a single payer system would somehow be MORE costly and LESS effective than the broken system we have now. This is the argument some Republicans and "free market advocates" will make to argue against single payer.

    Even IF single payer isn't the answer, the system we have now cannot be allowed to stand.

    A fully privatized system is questionable enough. A profit driven privatized system that is out to screw consumers not only out of money but of VERY much needed medications and procedures is damned near appalling.

    The American healthcare system needs to be fixed. Badly. The affordable care act (Obamacare) was a tiny step in the right direction but still did a poor job of addressing the problems that plague health care.

    The sad thing is that I know full well there will be future fights with my insurance provider in the months ahead and I probably won't win them all. Who knows how much or how little my wife may have to suffer because some dickhead in a suit thinks that a procedure she obviously needs isn't "medically necessary"?

    It's bullshit. A big stinking pile of bullshit.

    And it needs to stop.
    Last edited by Crazedclerkthe2nd; 02-12-2012, 02:13 AM.

  • #2
    Welcome to the American health care system....bottom line, if an insurance company can find a way to weasel out of paying for something, they'll try their damnedest to find that loophole and exploit it to it's fullest. Pretty sad, yea.

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    • #3
      I don't bother anymore. I'm paying a high amount for insurance just to pay 1000's anyways. I rather pay higher taxes myself than deal with the stupid bs we go through now..

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      • #4
        Originally posted by Crazedclerkthe2nd View Post
        Who knows how much or how little my wife may have to suffer because some dickhead in a suit thinks that a procedure she obviously needs isn't "medically necessary"?
        actually it's usually not a "dickhead in a suit", it's an LPN. Not to disparage any LPNs, as they are more than qualified to provide nursing care, however they are not qualified to make medical care decisions.

        I had an insurance company tell me that when I was having chest pains and shortness of breath, with a family history of heart issues, that rather than go to one of the 5 hospitals in my city, the correct course of action was to drive 50 miles to "big city" and attempt to find the ONE hospital ER they covered in the entire state of Wisconsin.
        Registered rider scenic shore 150 charity ride

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        • #5
          If it's any consolation, they pull the same thing on the other end, so to speak.
          "My in-laws are country people and at night you can hear their distinctive howl."

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          • #6
            *clings to her NHS* It's bloated, it's slow, it's overbudget, but there is no way in hell I would ever want anything remotely similar to the American system. I feel for all my Yank friends, I really do.

            I can't believe there are some cheese-for-brains in the UK who seriously and honestly think that that system is better than the NHS. The greatest congregation seem to caterwaul on BBC Have Your Say...and you wonder why I don't read anything further than the end of the article.

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            • #7
              You ever seen those old movies or shows where there's like a mafia group in a neighborhood, and they charge all the businesses for "protection"? But really the "protection" is from themselves. "We agree to not burn your shop down if you pay us".
              And they only protect you from themselves. Rival gang shows up, you're screwed.

              I'm pretty sure that's all insurance is these days. "Pay us so we'll leave you alone!"

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              • #8
                One of the biggest issues in the US is healthcare, everyone can agree its staggeringly stupid but because of all the lobbyists no one is doing anything about it.
                God forbid we put funds where they will do the most good, healthcare, education... you know. Things that help us in the long term.

                Id much rather be able to go to a doctor to have my shoulder and knees looked at now, but I cant. I have no insurance, so I can only hope that they hold out long enough for me to get some good coverage so I can get them looked at. IN the meantime, I also have to hope nothing happens to force the issue so there arent any 'pre existing condition' issues.

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                • #9
                  One of the biggest issues in the US is healthcare, everyone can agree its staggeringly stupid but because of all the lobbyists no one is doing anything about it.
                  It's not just a matter of lobbyists. There are some who *don't* agree the current arrangement is staggeringly stupid. But setting them aside, within the vast majority who agree that it is don't agree on what is the best way to fix things.
                  "My in-laws are country people and at night you can hear their distinctive howl."

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                  • #10
                    Well I have a good update: sort of.

                    Our insurance provider FINALLY approved my wife's MRI (but only after a SECOND denial) so there's that.

                    However, in the mean time the following has also happened:

                    1) I've gotten three different answers as to how much a new prescription of mine is actually going to cost. I'm close to banging my head against a wall on this one.

                    2) After quite a runaround, I was finally able to order some diabetic test strips at the price I originally thought they would be based on the information I got when I enrolled in the insurance coverage.

                    3) I'm going to end up having to pay about TWICE as much as I originally thought to get my teeth fixed up thanks to some kind of confusion. Apparently the insurers computer system showed I was enrolled in a different kind of coverage than I actually AM, causing my dentist to give me inaccurate rates.

                    Oh, it's going to be a fun year.

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