Originally posted by Evandril
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Hate to say it, but being in sales, you almost have to learn to judge a person on first impression. You end up wasting inordinate amounts of time (and therefore, potentially losing sales) if you can't.
That's not to say that you don't give a person an opening to prove you wrong. There are some people who look like they won't be a sale at all, who are the best customers you'll ever have.
Still-
There are certain types of people I've learned through experience that aren't worth my time. I always always give them the opening to prove me wrong. But when I'm right 99.9% of the time- I know better than to spend hours and hours trying to land that sale...I've lost sales to co-workers, or to customers walking by wasting time with a stereotypical non-sale.
In this field, it isn't necessarily right, and of course, we learn lessons when we are wrong- but it's a necessary evil. You can't treat all your customers exactly the same way, and some people just AREN'T worth the time.
Anyway-
I think the difference between a "racist" and the rest of us is that we can change our opinions and alter our actions. We can let people prove us wrong and not let our stereotypes and prejudices rule our thoughts and our actions.
So Smiley- I may not go about things the same way you would, but I see what you're saying, and I don't think there's any harm in that.
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